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Safety Information

Safety Information for All Activities 

  • Please wear closed toe shoes and comfortable clothing. No swimwear or wet clothes, skirts,  jewellery or hooded jackets/jumpers. Long hair should be tied back. Please have nothing in your pockets, there are boxes in reception to store your possessions if needed.
  • Sign the compulsory online waiver before your visit.
  • Please arrive at least 15 minutes before your session start time.
  • The climbing area can be cold at times so please bring appropriate clothing. You should soon warm up when you start climbing.
  • No food/drink on the activity floor.
  • No children under 4 years old on the activity floor.
  • No pushchairs/buggies on the activity floor.
  • If a participant is not following the safety rules given by our instructors they will not be able to participate on that activity.

Clip ‘n Climb

  • Minimum age 4 years, no maximum age!
  • Children under 16 must be accompanied by an adult ‘clipper’ at all times.
  • One non-climbing adult can accompany up to a maximum of three children under 16 but will be required to attend a safety briefing with them to become a ‘clipper’. They are then responsible for ensuring their group are safely clipped in at all times. The adult ‘clipper’ does NOT have to pay for entry.
  • The comprehensive safety briefing is given by one of RockReef’s fully trained instructors and will take up to 30 minutes, depending on the numbers booked on to the session. Once you are confident clipping, you are then left to spend the rest of your session on all of the climbing walls and stairway to heaven challenge.
  • There are instructors on hand at all times to supervise and help you as much as you need until you are confident.

Pier Cave

  • Minimum age 4 years.
  • The Pier Cave is small in most parts so you need to be confident in enclosed spaces. There a couple of areas where you can stand up and there are several emergency escape doors throughout the routes.


  • Minimum height 1.1mtrs.
  • The HighLine is suspended 20ft above the ground so you must be confident with heights to participate in this activity.

Vertical Slide

  • Minimum age 4 years.
  • Full body suit and helmet is provided.

Leap of Faith

  • Minimum height 1.3mtrs.
  • Harness and helmet is provided.


  • An adult must accompany children under 16 until harnessed.
  • Minimum height 1.3mtrs.
  • Minimum Weight 30kg.
  • Maximum Weight 120kg.

(The weight restrictions can vary depending on weather conditions)

Do you have any questions?

Read our Frequently Asked Questions here


You snooze, you lose!

Please ensure you arrive at least 15 minutes before the start time of your session. No refunds can be given for late arrivals, you will be allocated a space on the next available session.