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Coronavirus Update

Update: Monday 30th March – BOURNEMOUTH PIER IS CLOSED

In response to the developing situation surrounding Coronavirus and following the UK government’s advice, BOURNEMOUTH PIER IS CLOSED and there are no staff available to take any enquiries until further notice.

All bookings for RockReef and PierZip up until the end of May have been contacted and bookings have been re-scheduled or refunded.

As soon as the situation changes and the UK Government’s advice changes to say we are able to return, we will keep you updated here and on our social Media channels.

Thank you for your continued support during this devastating time and we look forward to seeing you when we are all back.

 

Update: Monday 23rd March

Following the government’s announcement on Friday 20th March, RockReef is now closed until further notice. We will be contacting everyone who has bookings with us up until the 31st May, this may take some time due to the number of bookings so please bear with us during this busy time as we will be in touch as soon as we can.

We would like to thank our loyal customers for all your support and we hope to see you for a RockReef and PierZip adventure soon.

 

Update: Friday 20th March

Temporary closure of RockReef and PierZip 

Unfortunately, in these challenging times, we have had to make the very difficult decision to temporarily close both RockReef Indoor activity attraction and the PierZip from Friday 20th March, whilst we adapt our procedures to the current conditions.   We have been monitoring government advice regarding COVID-19 daily and although we have not been asked to close, operating conditions will have to change.

It’s important to maintain a healthy lifestyle with exercise & fresh air so we are very busy behind the scenes working on adapting our operating and hygiene procedures to ensure social distancing, whilst still ensuring the safety of both our customers and employees.

We will be contacting all customers who have bookings with us in the next 7 days to re-schedule and we hope to open again soon. We will keep you updated on our website and social media channels with opening times as soon as they are available.

We look forward to seeing you soon for a RockReef or PierZip adventure!

 

Update: Wednesday 18th March

Due to staff shortages because of the Coronavirus we are unable to run RockStars tonight.
We have contacted everyone who had booked on.
RockStars will be cancelled from now on but we will keep you updated with when it will be back to normal.

We have also restricted our opening times. Please see the changes on our Contact page here

 

Posted: Friday 13th March

We would like to re-assure all our customers that bookings & events in RockReef are still going ahead as planned. Our customers health and well-being means a lot to us and we have a thorough clean and disinfection process throughout our operations and are monitoring our own staff closely to do all we can to prevent the on spread of this and any other viruses. We are monitoring all government information available to us and taking all actions required and recommended at all times and we will keep this page updated if the situation changes.