All promotions, as offered by RockReef, adhere to these terms and conditions. Please read these before taking part in any of RockReef’s promotional offers.
Terms & Conditions for all RockReef offers
- RockReef minimum age is 4 years old.
- PierZip minimum height: 1.3m. Minimum weight: 30kg*. Maximum weight: 120kg* *These weights can vary depending on weather conditions.
- HighLine minimum height: 1.1m.
- For Clip ‘n Climb, children under 16 must be accompanied by an adult ‘clipper’ at all times. One non-climbing adult clipper can accompany up to a maximum of three children under 16 but will be required to attend a safety briefing. The adult ‘clipper’ does NOT have to pay for entry.
- Please wear closed toe shoes and comfortable clothing. No swimwear, skirts, jewellery or hoodies. Long hair should be tied back.
- If PierZip is closed due to adverse weather conditions, we will contact you to reschedule your ride.
- We cannot give refunds except in the case of session cancellations or customers not being able to do the activity due to safety reasons. Refunds will not be issued to missed bookings or last minute customer cancellations.
- Please arrive at least 15 minutes before your session start time.
- Safety restrictions may apply. Please read safety information beforehand, available here.
- Offer cannot be used in conjunction with any other offer.
- There is no cash alternative for any offer.
- Tickets cannot be sold or transferred.
- Offer may only apply to certain activities or tickets so please check individual offer details.
- Offer will only apply to certain days or times so please check individual offer details.
- By hashtagging your photo #RockReef or #PierZip you are agreeing to RockReef sharing the image on their social media channels.
Please check our current offers below for any further T&Cs specific to that promotion.
Additional Terms & Conditions for current offers
- A valid Student Card must be displayed on arrival to receive discount.
- A valid NHS Card must be displayed on arrival to receive discount.
Blue Light Card Discount
- A valid Blue Light Card must be displayed on arrival to receive discount.
A List Card
- A valid A List Card must be displayed on arrival to receive discount.
- A valid Carers Card must be displayed on arrival to receive discount.